Broken AC in Buford, Suwanee, Sugar Hill, Lawrenceville? Ask Matthew Holtkamp

Back by popular demand; I am turning over the blog (just temporarily) to Matthew so he can answer your most pressing HVAC questions!

My outdoor unit is noisy.  Does that mean it’s broken?

While some brands and models are more noisy than others, if you are noticing that it is particularly loud, then something is probably amiss.  While it could be a number of things, most often it is a broken part within the compressor.  Compressors operate similarly to car engines, with pistons, valves, etc.  If you do have a problem with your compressor, it’s best handled by one of our NATE-certified technicians.  You can even schedule an appointment online.

How can I keep my husband from fooling with the thermostat?

You could try distracting him with the remote control, his favorite food or a promise to take him golfing.  If that proves too costly or time-consuming, our new programmable thermostats now have lockout features.  However, we’re not responsible for keeping marital peace!

I had a contractor quote me prices to replace my windows.  He said they are making my home very inefficient.  How do I know it’s a good deal?

Window replacement is one of the most common unnecessary energy home improvements.  If you want to improve your home’s efficiency, it should begin with a Home Performance with Energy Star Audit.  The results are a roadmap which prioritize improvements according to payback.  No more guessing!  Call us for more details.

Why do you only sell Trane?

We can help you repair any brand of heating or cooling system you have, Carrier, Ruud, Rheem, Amana, TempStar, Lennox, just to name a few.  However, when it comes to replacement systems, we sell what we believe in and what we use in our own home.  We don’t like callbacks and warranty problems!  Trane’s record on reliability, being a leader in innovation and efficiency, ease of use for the homeowner and quiet operation are all factors in why we know it’s the best.  When you run a company filled with the “best of the best” team members, it only makes sense to partner with the best products.

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